what the case key issues
“…productivity depends on people. I don’t disagree that machines can make you more competitive. They can absorb overhead. They don’t take breaks. They don’t go on vacation. They don’t sit around wasting time. What machines can’t do is figure out how to make money. Only people can do that. If you have people who know how to make money, you’ll win every time.”
-Jack Stack, THE GREAT GAME OF BUSINESS (p. 17)
“I don’t know know of any way to have a more successful company. It works because it gets people to contribute, to participate, to learn and grow. Democracy doesn’t work well if people don’t participate. The only problem with the political democracy we have in the United States is that not enough of us contribute. At SRC [Springfield Remanufacturing Company], we get people to contribute by telling them the truth about business. We try to appeal to their brains, to show that if they contribute, they’ll get something back. That’s where equity is an important tool.”
-Jack Stack, THE GREAT GAME OF BUSINESS, (p. 226)
Business …”numbers like these are no more complicated, and need be no more intimidating, than the calculations millions of baseball fans do whenever they want to figure out their favorite hitter’s batting average or their favorite pitcher’s earned run average.” -Jack Stack, THE GREAT GAME OF BUSINESS, (p. 96)
